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Hotel Feedback Management Software

Capture hotel guest feedbacks in-stay via QR codes or post-stay via sending satisfaction e-mail surveys. Guestmeter identifies happy and unhappy hotel guests before they published negative online reviews on or and other review sites.

Hotel Reputation Management - Email Channel

Contactless QR Surveys For Hotels

Stop sending guests home unhappy. Our QR Cards are proven to help prevent guests from leaving upset and posting bad reviews about you. QR Cards with your logo and customized QR code to help engage and get direct guest feedback during the departure process.

Hotel Reputation Management - QR Channel

Prevent Negative Hotel Reviews

Guestmeter identifies unhappy hotel guests and forward their negative feedback to your guest relations or guest experience managers to resolve the complaint before published on online review sites.

PMS INTEGRATIONS

Integrations with PMS and channel managers to send automated post-stay guest feedback e-mails when you checked-out your guests.

SiteMinder Integration

Cloudbeds Integration

Clock PMS+ Integration

Mews Integration

All Integrations

HOW GUESTMETER WORKS?

1- Send post-stay E-mail survey to guests or place contactless QR survey to your rooms/lobby to capture on-stay feedbacks.

2- Identify happy and unhappy guests and send them your management responses via e-mail.

3- Resolve guest concerns and reduce the risk of poor guest reviews.

START 7 DAYS TRIAL

Guest Experience Teams in more than 35 countries using Guestmeter

Post-Stay & On-Stay Surveys

Collect guest feedbacks while they are on-stay and after their checkout with email surveys.

Email Surveys

Send embedded email survey invitations to guests with first survey question in email and get guest feedback instantly.

QR Code Surveys

Expand on guest feedback collection methods by using your own branded printable QRs like brochures, invoices and more.

Kiosk Surveys

Take on-site guest feedbacks via Tablets and Phones. Setup Guestmeter survey as kiosk or just hand device in-person.

Multi Location

Set up a guest feedback system for multi location brands. Easily track and compare feedback and guest satisfaction across locations.

Multilingual

Your guests speak different languages? No problem – set up your guest satisfaction survey in multiple languages!

Mobile Friendly

Get more responses by allowing guests to leave reviews on the go with mobile-friendly surveys that look great and work well, no matter what device they are viewed on.

Integrations

Reduce your workload by sending surveys automatically after checkout date and integrate Guestmeter to your Property Management System (PMS) via APIs.

Feedback Management For Hospitality Industry

Hotels

Hotel groups or independent boutique or budget hotels, our technology helps hoteliers to automate guest feedback management

Hotel Feedback Management

Guesthouses & B&B's

Our technology for Bed and Breakfast Inns and Guesthouses helps inkeepers to automate guest feedback management

Guesthouse Feedback Management

Hostels

With our flexible cloud-based solutions, guest feedback management in your hostel couldn't be easier.

Hostel Feedback Management

Get started right away

START 7 DAYS TRIAL to try and discover the product yourself or contact sales team to schedule a demo and meet with us.

Contact Sales Team