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Guest Feedback Management Software For Hotel Groups

Capture hotel group guest feedbacks by sending satisfaction surveys via Email. Guestmeter identifies happy and unhappy hotel guests before they published negative online reviews on , or and more review sites.

Hotel Reputation Management - Email Channel

Prevent Negative Reviews Of Hotel Groups

Guestmeter identifies unhappy hotel guests and forward their negative feedback to your guest relations or guest experience managers to resolve the complaint before published on online review sites.

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Contactless QR Surveys For Hotels

Stop sending guests home unhappy. Our QR Cards are proven to help prevent guests from leaving upset and posting bad reviews about you. QR Cards with your logo and customized QR code to help engage and get direct guest feedback during the departure process.

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Hotel Reputation Management - QR Channel

Guest Experience Teams in more than 35 countries using Guestmeter

Post-Stay & On-Stay Surveys

Collect guest feedbacks while they are on-stay and after their checkout with email surveys.

Email Surveys

Send embedded email survey invitations to guests with first survey question in email and get guest feedback instantly.

QR Code Surveys

Expand on guest feedback collection methods by using your own branded printable QRs like brochures, invoices and more.

Kiosk Surveys

Take on-site guest feedbacks via Tablets and Phones. Setup Guestmeter survey as kiosk or just hand device in-person.

Multi Location

Set up a guest feedback system for multi location brands. Easily track and compare feedback and guest satisfaction across locations.

Multilingual

Your guests speak different languages? No problem – set up your guest satisfaction survey in multiple languages!

Mobile Friendly

Get more responses by allowing guests to leave reviews on the go with mobile-friendly surveys that look great and work well, no matter what device they are viewed on.

API Integrations

Reduce your workload by sending surveys automatically after checkout date and integrate Guestmeter to your Property Management System (PMS) via APIs.

HOW IT WORKS?

1- Send post-stay E-mail survey to guests or place contactless QR survey to your rooms/lobby to capture on-stay feedbacks.

2- Identify happy and unhappy guests and send them your management responses via e-mail.

3- Resolve guest concerns and reduce the risk of poor guest reviews.

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MULTI CHANNEL SURVEYS FOR HOTEL GROUPS

Take advantage of the most advanced guest satisfaction survey platform ever created. Engage guests and capture feedback at the point of experience on touch terminals and printable QR cards; or send guest satisfaction surveys via E-mail.

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CONTACTLESS SURVEYS FOR HOTELS

Use Guestmeter automated printable QR Cards for getting direct feedbacks and capturing guest e-mails at the point of experience for future marketing.

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Feedback Management For Hospitality Industry

Hotels

Hotel groups or independent boutique or budget hotels, our technology helps hoteliers to automate guest feedback management

Hotel Feedback Management

Guesthouses & B&B's

Our technology for Bed and Breakfast Inns and Guesthouses helps inkeepers to automate guest feedback management

Guesthouse Feedback Management

Hostels

With our flexible cloud-based solutions, guest feedback management in your hostel couldn't be easier.

Hostel Feedback Management

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START 7 DAYS TRIAL to try and discover the product yourself or contact sales team to schedule a demo and meet with us.

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